FAQs
Find quick answers about shopping with AYS Online — your account, orders, payment and installments, delivery, warranty, returns, prices, our shopping tools (search, calculators, product comparison and the AI assistant) and choosing the right appliance. AYS Online (aysonline.pk) is a Pakistani home and kitchen electronics retailer established in 1956, with 17 showrooms in Peshawar, a service centre in Peshawar, and free delivery across Pakistan on advance payment. We list over 3,000 products from more than 60 brands across 60+ categories, all 100% original with the official manufacturer warranty.
Can’t find your answer? Call or WhatsApp our sales team on 0333-5652643, or ask the AI shopping assistant in the corner of any page.
ABOUT AYS ONLINE
Who is AYS Online?
AYS Online (aysonline.pk) is the online store of AYS, a Pakistani home and kitchen electronics retailer established in 1956, with 17 showrooms in Peshawar and a service centre in Peshawar. AYS Online sells 100% original appliances with official manufacturer warranties, offers zero down payment installments and Cash on Delivery, and ships across Pakistan.
How long has AYS been in business?
AYS has been selling home appliances since 1956, so we have served Peshawar and Pakistan for more than six decades.
Is AYS Online a genuine, trustworthy store?
Yes. AYS Online has traded in home and kitchen electronics since 1956 and operates 17 showrooms in Peshawar as well as a service centre, so you can see products in person and get after-sales support face to face. Every product is 100% original and comes with the official manufacturer warranty valid across Pakistan — we do not sell copies, imports without warranty, or refurbished stock. Card payments run over a secure encrypted connection, and Cash on Delivery is available if you would rather pay when the order arrives.
What does AYS Online sell?
AYS Online sells home and kitchen electronics: air conditioners, refrigerators, deep freezers, LED TVs, washing machines and dryers, geysers and water heaters, microwave ovens, built-in and countertop ovens, kitchen hobs, kitchen hoods, cooking ranges, hot plates, air coolers, water dispensers, dishwashers, irons, blenders, juicers, air fryers, food processors, kettles, toasters, vacuum cleaners, heaters and personal care appliances. The catalogue runs to over 3,000 products across more than 60 categories.
Which brands does AYS Online carry?
AYS Online carries more than 60 brands. The largest ranges are Dawlance, Haier, Signature, Orient, TCL, Super Asia, Samsung, NasGas, Kenwood, National, Gree and EcoStar, alongside LG, PEL, Philips, Panasonic, Midea, WestPoint, Ocean, Welcome, GFC, Homage, Varioline, Boss, Metro, Anex, Sencor, Care, Aardee and Gaba National. Every one is supplied with the official manufacturer warranty for Pakistan, and each category page lists every brand we carry for that product.
Where is AYS Online located?
AYS Online is based in Peshawar, Khyber Pakhtunkhwa, with 17 showrooms across the city and a service centre for after-sales support. Orders are shipped nationwide. See our Service Centre and Contact pages for addresses, or call or WhatsApp 0333-5652643 for directions to the nearest showroom and its timings.
Do you have physical stores and a service centre?
Yes. AYS Online has 17 showrooms in Peshawar where you can see products in person, plus a service centre in Peshawar for after-sales support.
How do I contact AYS Online?
Call or WhatsApp 0333-5652643, or use the Contact page. The same number handles sales enquiries, product advice, order status, delivery scheduling and price enquiries.
Can I talk to a sales person on WhatsApp?
Yes. Send a WhatsApp message to 0333-5652643, or tap the WhatsApp button on the website, and a real person from our sales team will help you choose a product, confirm the price and place your order.
Do you sell to businesses and offices?
Yes. We supply homes, offices and businesses. For multiple units, office or commercial fit-outs, or bulk orders, call or WhatsApp 0333-5652643 before ordering. The sales team will quote directly, which is usually better than the listed price on a volume order.
PRICES AND DISCOUNTS
How often does AYS Online update its prices?
Prices on aysonline.pk are updated daily to reflect the current market, so the figure you see is today’s price rather than one typed in months ago and left to go stale.
What is the price history shown on your products?
Every product page on aysonline.pk shows a visual 365-day price history and a 30-day average price. You can see how a product’s price has moved over the past year and judge whether the current figure is genuinely a good time to buy, rather than taking a “sale” label on trust. Switch the chart between the last 30 days, 90 days, 180 days, 365 days or all time with one tap, and today’s, lowest and highest prices show even while the section is closed. The history records real observed prices; it is not a flattering estimate.
Is the price on a category page the price of every model?
No. The top of each category page shows the price range, from the cheapest to the most expensive model we list, in stock or not, updated daily. Open a product for its exact price. On selected categories, a month-by-month chart also shows how the typical price has moved over the past year.
Can I get a better price than the one listed?
Often, yes. AYS Online runs seasonal and other promotions frequently, and on upfront or cash payment the sales team can usually offer a better price than the listed one. Call or WhatsApp 0333-5652643 and ask — if you have been quoted a lower price elsewhere, tell them and they will work to beat it.
Why is the price on the phone different from the website?
The listed price is our standard online price. Paying upfront or in cash, or a seasonal promotion, can bring the price lower, which is why the sales team may quote you a better figure.
Is the listed price the final price I pay?
In almost every case, yes. Pay in advance — in full, or with a partial advance — and the listed price is the final price: no delivery charge anywhere in Pakistan, and no additional statutory charges. Within Peshawar the same is true on every payment method, including Cash on Delivery. The exception is a Cash on Delivery order going outside Peshawar, which carries a delivery charge shown at checkout plus statutory Sales Tax at 2% and Income Tax at 2% applied to Cash on Delivery shipments under Pakistani tax law. A partial advance removes both. So when you compare our listed price against another retailer’s, you are comparing a delivered, tax-inclusive price against one that may still have shipping and charges to add.
Do your prices include delivery?
Product prices are quoted without a delivery charge because, for the great majority of orders, there is nothing to add. Delivery is free anywhere in Pakistan with an advance payment, full or partial, and free within Peshawar on any payment method including Cash on Delivery. Only Cash on Delivery outside Peshawar carries a charge, shown at checkout.
Are there any hidden charges at checkout?
No. AYS Online does not add handling fees, packaging fees or card surcharges, and we state every charge that can apply rather than letting you discover it later. Pay in advance, in full or in part, and the listed price is what you pay — delivery is free anywhere in Pakistan and no additional charges are added. Two things can change a total, and both are avoidable or disclosed. A Cash on Delivery order going outside Peshawar carries a delivery charge, shown at checkout, plus statutory Sales Tax at 2% and Income Tax at 2% levied under Pakistani tax law on Cash on Delivery shipments — our team confirms the total by phone before dispatch, and paying even a partial advance removes both. Bank installments carry your bank’s markup over the plan period, and Bank Alfalah plans add a processing fee of 5% + FED on 3 and 6 month plans, or 8% + FED on 9 month plans. Within Peshawar, the Cash on Delivery charges do not apply on any payment method.
Do your prices include tax?
Listed prices are the retail price you pay. If you need a sales tax invoice for a business or corporate purchase, mention it when the Customer Service team calls to confirm your order, or ask before ordering on 0333-5652643.
Why does the same product cost different amounts at different retailers?
Appliance pricing in Pakistan moves with import costs, exchange rates, dealer allocation and promotional cycles, so quoted prices differ between retailers and change through the year. AYS Online updates prices daily and publishes a 365-day price history on every product page so you can see the movement rather than guess at it. If you have a lower quote from elsewhere, call 0333-5652643.
Do you price match?
Tell the sales team what you have been quoted and where. AYS Online competes hard on price and the team will work to beat a genuine quote, particularly on upfront or cash payment. Call or WhatsApp 0333-5652643.
SHOPPING TOOLS
How do I find a product quickly?
Type in the search box at the top of any page. Our search is built for appliances: it forgives typos, understands model numbers and product codes, and treats different spellings of the same thing alike, such as 1.5 Ton, 1.5-ton and 1.5 ton. You can search by product, brand, model, capacity or specification.
Can I filter products on a category page?
Yes. Filter by brand, price, availability and the specifications that matter for that appliance, such as tonnage, capacity, screen size, fuel type or wattage. Results update instantly without reloading the page, the results bar shows how many products match, and products you can buy today are always shown first.
Is there a calculator to help me choose the right size?
Yes. Many category pages have a calculator or finder, marked Try it, that works out the right size or type for your home, estimates the running cost and shows today’s starting price for matching products. You will find them on air conditioners, LED TVs, geysers, washing machines, deep freezers, air coolers, water dispensers, cooking ranges, kitchen hoods, kitchen hobs, ovens, hot plates, air fryers, microwaves, dishwashers, irons, vacuum cleaners and dryer machines.
What is “Find My Match”?
It is a guided product finder on selected category pages. Answer a few plain questions about your room, your family, the features you need and your budget, and it turns your answers into a shortlist of suitable products that are in stock, so you do not need to learn terms like tonnage first.
How do I compare two products?
There are three ways:
- On a product page: scroll to the Side-by-side product comparison panel below the description. The product you are viewing is already in the first slot. Type a brand or model number, or tap one of the popular comparisons, then tap Compare now.
- On a comparison page: every main category has its own comparison page, such as AC comparison or LED TV comparison. Search for a product in each column and the table appears below as you add them.
- From any product card: tap the compare button under the price. A side drawer opens with your list, and once you have added two products it takes you to the comparison.
Each way gives you a table of price, warranty and every specification in matching rows, with Add to cart, Buy Now and Buy on Installment buttons for each product.
Is there a comparison page for each category?
Yes. Main categories, and many brands and sizes within them, have their own comparison page where you can put up to four models side by side. Popular ones include air conditioners, refrigerators, LED TVs, washing machines, deep freezers, microwave ovens, geysers, air coolers, cooking ranges, water dispensers and air fryers. On a category page, tap the Compare link next to the results count to open the comparison page for that category.
Can I compare models of one brand or one size?
Yes. Many brands and sizes have their own comparison page that only searches that range, for example 1.5 ton ACs, Dawlance ACs, 55 inch LED TVs, Haier refrigerators and Dawlance washing machines. To compare across brands, use the main category comparison page instead.
Does the comparison page reload every time I add a product?
No. Search results appear as you type, and adding or removing a product updates the columns and the table straight away without reloading the page.
What does “Show differences only” do?
Rows where the compared products differ are highlighted in orange. Tick Show differences only above the table to hide the rows where every product is the same, so you can see at a glance what you would be paying extra for.
Can I share a comparison with someone?
Yes. The page address updates as you add products, so copy the link from your browser and send it on WhatsApp. Whoever opens it sees the same products side by side, with today’s prices.
How many products can I compare at once?
Up to four. If you add a fifth from the compare buttons on product cards, the oldest one is removed and the drawer tells you.
Can I compare different kinds of products, such as a fridge and an AC?
The comparison tool and the comparison pages only search products of the same kind, so the specifications line up: tonnage against tonnage, litres against litres, screen size against screen size. If you add different kinds of products from the compare buttons on product cards, the drawer warns you that they will not compare well.
What is the difference between “Add to Wishlist” and “Add to Cart”?
“Add to Wishlist” saves a product you like to consider buying later. “Add to Cart” means you are ready to buy — you are just a few steps away from completing payment.
What is the AI shopping assistant?
It is a chat assistant, built for AYS Online, in the corner of every page. Describe what you need in plain language and it recommends suitable products from our live catalogue, with today’s price, stock status and key specifications, and answers buying questions such as which AC size suits your room. It replies in English, Urdu or Roman Urdu, can compare models inside the chat, and hands you to our team for anything about an existing order. It will never ask for your card number, PIN or OTP; payment always happens through the normal secure checkout.
Can I ask a question about a product before buying?
Yes. Every product page has a Questions & Answers section, and you can ask from category pages too. Ask about compatibility, installation, dimensions, voltage, warranty or delivery, and our team answers. Buyers who purchased the product are marked as verified, you can vote answers helpful or not, and you are emailed when your question is answered. The answer stays on the page for the next person with the same question.
Can I see photos and videos from other buyers?
Yes, on selected products. Verified buyers’ photo and video reviews show the appliance unboxed in a real home, and they appear in the reviews section of the product page.
PRODUCT AVAILABILITY
The product I want shows as unavailable. What now?
Product pages on aysonline.pk stay live with their current price even when a model is between deliveries, so you can still compare specifications and pricing across the range. Each unavailable product page suggests comparable alternatives you can buy now, with the reason each one is suggested, and you can ask to be notified when the exact model is back. You can also call or WhatsApp 0333-5652643 — stock moves constantly, and the team can tell you when a model is expected or suggest the closest equivalent.
Why do you list products that are not available today?
So you can see the whole range and its pricing. A model that is between deliveries this week is usually available again shortly, and keeping the page live with a current price and a 365-day price history means you can research the full series, compare sizes and features, and decide what you actually want before you buy. Products you can buy today are always shown first.
Does adding an item to the cart reserve it for me?
No. Adding a product to your cart does not reserve it. The item is only secured once you complete payment and place the order. If you want to hold a particular product, call or WhatsApp 0333-5652643; paying an advance is the surest way to secure it, and it also gets you free delivery.
MY ACCOUNT
Do I need an account to shop with you?
No. You can shop on aysonline.pk without creating an account and place your order using guest checkout with just your name, phone number and address. Creating an account simply makes it easier to see your orders and check out faster next time.
ORDERS
How do I place an order?
Placing an order on aysonline.pk is simple:
- Browse our store, set the quantity next to the product you want and click Add to Cart. Add as many items as you like.
- When you are ready, click Proceed to Checkout, enter your delivery details and choose a payment method (all options are explained under Payment & Installments below).
- You will receive an email/SMS sales invoice confirming we have received your order.
- Our Customer Service team confirms your order by phone, then it is processed for delivery.
Can I order by phone or WhatsApp?
Yes. Call or WhatsApp 0333-5652643 with the product you want and our team will place the order for you.
Will someone confirm my order?
Yes. Our Customer Service team calls to confirm every order before it is processed. For Cash on Delivery orders outside Peshawar, the call also confirms the delivery charge and taxes before dispatch.
How long will my order take to arrive?
Within Peshawar, AYS Online delivers on its own vehicles, and same-day or next-day delivery is often possible. Orders to other cities are typically delivered within 24 to 48 hours, depending on your city and the product; our team confirms the expected delivery when your order is confirmed. For an urgent delivery, call or WhatsApp 0333-5652643.
Can I cancel or change my order?
Yes, if it has not been dispatched. You can cancel when our Customer Service team calls to verify your order, or contact us on 0333-5652643 as soon as possible with your order ID. Orders that have not been dispatched can usually be changed or cancelled.
I did not receive a sales invoice by email/SMS after checkout — what does that mean?
If you have not received a sales invoice within an hour of checking out, your order may not have been placed successfully. Please contact our Customer Service on 0333-5652643 so we can check and help.
How will I know the status of my order?
Call or WhatsApp our Customer Service on 0333-5652643 with your order number and we will give you the latest status. If you have an account, your orders are also listed there.
How many times will the courier attempt to deliver my order?
The courier agent will call you before delivery to arrange a convenient time. If they are unable to reach you, please call us back on 0333-5652643 so we can reschedule your delivery.
Can I add more items to an order I have already placed?
Once an order is processed it cannot be added to — please place a new order for the extra items. If your order has not been dispatched yet, contact our Customer Service immediately with your Order ID and we will help where possible.
Do you give an invoice or receipt?
Yes. You receive a sales invoice with your order. Keep it: you need it, with the warranty card, for any warranty claim.
PAYMENT & INSTALLMENTS
What payment options are available?
AYS Online accepts:
- Advance payment by secure online debit or credit card, or by bank transfer, in full or in part. This is the default option at checkout, and it gets you free delivery anywhere in Pakistan.
- Split Payment: pay part of the order now by card and the rest in cash on delivery.
- Easy monthly installments with zero down payment on Bank Alfalah, JS Bank and MCB credit and debit cards.
- Cash on Delivery, where you pay in cash when the order arrives.
What is “Advance Payment – Free Delivery” at checkout?
It is the default payment option at checkout. Choose it and pay a full or partial advance, and delivery becomes free anywhere in Pakistan, with no Cash on Delivery charges or taxes.
What is Split Payment?
Split Payment lets you choose how much to pay now by card; the remainder is calculated automatically and paid in cash on delivery. For example, on a Rs. 100,000 order you might pay Rs. 40,000 by card and Rs. 60,000 at the door. Because part of the order is paid in advance, delivery is free anywhere in Pakistan. Your order is only activated once the bank confirms the card payment succeeded.
Can I pay by bank transfer?
Yes. A bank transfer counts as advance payment and gets free delivery. Call or WhatsApp 0333-5652643 for account details and to confirm your payment.
Does AYS Online offer installments (EMI) on appliances?
Yes. AYS Online offers easy monthly installments with a fully automated checkout — you can complete the whole installment order online without paperwork or visiting a branch. Installments are available on Bank Alfalah, JS Bank and MCB credit and debit cards, on products priced Rs. 10,000 and above. You can see the estimated monthly amount on product cards and product pages before you check out.
How do I apply for installments?
Choose the installment option at checkout, select your bank (Bank Alfalah, JS Bank or MCB) and the plan length, and complete the process online with your card. No paperwork or visit is needed.
Can I use a debit card for installments?
Yes. Installments work with both credit and debit cards from Bank Alfalah, JS Bank and MCB. Installments run through these bank cards only.
Is there a down payment for installments?
No — AYS Online installment plans start with zero down payment. The installment pricing is set by your bank’s plan and differs from the cash price, because bank markup applies over the installment period. On Bank Alfalah credit and debit cards a processing fee also applies: 5% + FED on 3 and 6 month plans, and 8% + FED on 9 month plans. We state these rather than deny them.
Are installments interest-free?
No. Installments have zero down payment, but your bank’s markup applies over the plan period, and Bank Alfalah plans also carry the processing fee above.
Is it cheaper to pay upfront than in installments?
Yes. Installment pricing carries your bank’s markup over the plan period, so the total is higher than the cash price. Paying upfront also qualifies for free delivery anywhere in Pakistan, and the sales team can usually improve on the listed price. Call or WhatsApp 0333-5652643 before ordering.
What does Cash on Delivery mean?
If you choose Cash on Delivery at checkout, you pay the amount in cash when your order is delivered, and you receive a receipt with your purchase. Cash on Delivery is available across Pakistan. Within Peshawar, Cash on Delivery carries free delivery like every other payment method, with no additional charges. Outside Peshawar, a Cash on Delivery order carries a delivery charge shown at checkout, plus statutory Sales Tax at 2% and Income Tax at 2% levied on Cash on Delivery shipments under Pakistani tax law; our team confirms the total with you by phone before dispatch. Paying even a partial advance instead removes both, and delivery becomes free.
Can I check the product before paying on Cash on Delivery?
Yes. On Cash on Delivery orders you can inspect your appliance at your doorstep before you pay — open the box and check the body, glass and seals. If it has not arrived as it should, you do not pay for it.
What happens if my payment fails?
Your order is only processed once the bank confirms the payment; a failed card payment does not leave an order behind. If you are unable to complete an online payment, please contact our Customer Service on 0333-5652643 and we will help you place the order.
DELIVERY & INSTALLATION
Is delivery free?
Yes, in almost every case. Within Peshawar, delivery is free on every payment method, including Cash on Delivery, card and advance payment. Outside Peshawar, delivery is also completely free — the only condition is that the order is paid in advance, and a partial advance payment is enough to qualify; it does not have to be the full amount. Cash on Delivery orders going outside Peshawar are the one case where a delivery charge applies, and it is shown at checkout before you confirm.
How much does delivery cost to my city?
Nothing, for almost every order. AYS Online delivers free anywhere in Pakistan when the order is paid in advance, in full or in part, and free within Peshawar on any payment method. A delivery charge applies only to Cash on Delivery orders outside Peshawar, and it is shown at checkout before you confirm rather than added afterwards. If you would like the delivered total confirmed before you order, call or WhatsApp 0333-5652643.
What counts as a partial advance payment?
Any part payment made before dispatch qualifies your order for free delivery outside Peshawar — you do not have to pay the full amount up front. Pay the balance on delivery as normal, or use Split Payment at checkout. Call or WhatsApp 0333-5652643 to arrange it, or mention it when our Customer Service team calls to confirm your order.
Does AYS Online deliver to my city?
Yes. AYS Online delivers across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Quetta, Hyderabad, Sialkot, Gujranwala, Abbottabad, Mardan and Peshawar itself, and delivery to every one of them is free with an advance payment, full or partial. Within Peshawar we deliver on our own vehicles and delivery is free on any payment method; elsewhere we use Pakistan’s leading logistics partners.
How do you deliver my order?
Within Peshawar, AYS Online delivers on its own vehicles for faster service. Elsewhere we deliver through Pakistan’s leading logistics partners. Every appliance is packed carefully for the journey, and we aim to deliver to your doorstep on priority, though occasional delays from weather, road blockages or other factors beyond our control can happen.
Can I collect my order myself?
Yes. Choose self-pickup at checkout. Call or WhatsApp 0333-5652643 to arrange where and when to collect it.
Do you ship internationally?
No. AYS Online currently ships within Pakistan only.
Do you install the appliances you sell?
Installation support is available on selected products. Please check the product page or call 0333-5652643 to confirm what is included for your model and city before you order. A built-in oven, hob or hood needs a correctly sized cabinet cut-out and a proper gas or electrical connection.
WARRANTY & RETURNS
Are AYS Online products 100% original?
Yes. Every product at AYS Online is 100% original and comes with the official manufacturer’s warranty valid across Pakistan. AYS Online does not sell copies, grey imports without warranty, or refurbished stock.
What warranty do your products come with?
All products carry the official manufacturer’s warranty valid across Pakistan. The exact period depends on the brand and product and is listed on each product page. As a guide, appliances typically carry a one-year general warranty, while compressor-based products such as refrigerators, deep freezers and air conditioners carry a much longer separate compressor warranty — commonly 10 years, and 12 years on some brands.
Why do some products list two warranty periods?
Many appliances have a general warranty on the whole unit and a longer warranty on a key part, such as the compressor of an AC or fridge, or the motor of a washing machine or dryer. Both terms are shown on the product page.
Is the warranty valid outside Peshawar?
Yes. The official manufacturer warranty is valid across Pakistan through the brand’s own service network.
How do I claim warranty?
Warranty is handled through the official manufacturer’s service network. Keep your invoice and warranty card, and contact the brand’s service centre; the AYS Online team can guide you through it. You are also welcome to visit our service centre in Peshawar for support, or call 0333-5652643.
Can I return or exchange a product?
Yes, within the terms of our Returns & Exchanges policy. Please see the Returns & Exchanges page for eligibility, timeframes and how to request a return, or contact our team on 0333-5652643 with your order number. Manufacturing faults are covered by the official brand warranty.
What if my product arrives damaged or faulty?
Check the product when it arrives. If there is any damage, take photos and contact our Customer Service as soon as possible on 0333-5652643 with your order details, and we will arrange a replacement or resolution under our policy. On Cash on Delivery orders you can inspect the product before you pay.
Do you sell spare parts, and can I get service after the warranty ends?
AYS Online operates a service centre in Peshawar and works with the manufacturers’ official service networks. For spare parts or out-of-warranty service, call 0333-5652643 and the team will point you to the right route for your brand and model.
CHOOSING THE RIGHT APPLIANCE
What AC size do I need for my room?
As a rough guide: 1 ton suits a room up to about 120 square feet, 1.5 ton about 120 to 180 square feet, and 2 ton about 180 to 250 square feet. Top floors, west-facing rooms and kitchens need more. The calculator on our air conditioner page works it out for your room.
Is an inverter AC worth it?
Yes, for most homes. An inverter AC adjusts its speed instead of switching on and off, so it uses much less electricity over a long summer and keeps the room at a steadier temperature.
What size fridge do I need?
Fridges in Pakistan are sized in cubic feet. Around 9 to 12 cubic feet suits a small family, 12 to 15 a family of four to five, and 16 or more a large family.
What is the difference between no frost and direct cool?
A direct cool fridge builds up ice and needs defrosting now and then. A no frost fridge circulates cold air with a fan, so it never needs manual defrosting.
What type of washing machine should I buy?
A twin tub is the most affordable and suits most homes. A fully automatic top load washes and spins by itself. A front load uses the least water and is gentlest on clothes. Choose by budget, water pressure and how much you wash; the calculator on our washing machine page suggests the type and size for your family.
Is a spinner the same as a dryer?
In Pakistan, usually yes. A dryer machine or spinner spins most of the water out of washed clothes so they dry on the line quickly. A tumble dryer that dries clothes fully with heat is a different, more expensive machine.
What size TV should I buy?
For a bedroom, 32 to 43 inches is usually enough. For a lounge, 50 to 65 inches suits most rooms. A larger TV needs more viewing distance; the calculator on our LED TV page matches the size to your seating distance.
Should I buy a microwave or an oven?
A microwave reheats and defrosts food fast; grill and convection models can also cook and bake. An electric or built-in oven is better for cakes, bread and pizza.
What is the difference between a hob and a cooking range?
A hob is a cooktop with burners only, built into the counter. A cooking range combines burners with a gas oven below in one freestanding unit.
Can a cooking range or hob run on an LPG cylinder?
Most gas ranges and hobs are set for natural gas and need the right LPG nozzles and an LPG regulator to run on a cylinder. Ask our team when you order.
What size kitchen hood do I need?
Choose a hood at least as wide as your hob or cooking range, usually 60 or 90 cm. Higher suction suits heavy Pakistani cooking with lots of frying.
Is a hot plate the same as an electric stove?
Yes. A hot plate, electric stove and electric chulha are the same portable electric cooker that works without gas. Infrared models work with any pot; induction models need magnetic cookware.
Which geyser is better, gas or electric?
Gas geysers heat large amounts of water cheaply where gas is available. Electric geysers suit homes with low gas pressure. Instant geysers heat water on demand with no tank.
Which air cooler should I buy?
Choose by room size and tank capacity. Larger coolers with bigger tanks cool bigger rooms for longer, and they work best in dry heat with a window open for fresh air.
What size bottle does a water dispenser take?
Water dispensers take the standard 19 litre (5 gallon) bottle used by home and office water suppliers.
SECURITY & PRIVACY
Is it safe to pay with a credit or debit card?
Yes. All card payments on aysonline.pk are processed over a secure, encrypted connection with 3D Secure, so you confirm the payment on your own bank’s page with the OTP it sends you. Your payment information is kept strictly confidential. Our team and our AI assistant will never ask you for your card number, PIN or OTP.
Is my personal information safe?
Yes, your personal information is kept safe and secure. Please see our Privacy Policy for full details.